Legal notice and privacy policy
Legal Notice
Site publisher
This website is published by ECOLLECTIVE LIMITED, a company registered in England and Wales.
- Company registration number: 10481422
- Registered office: The Huddle Paddock Farm, Plaistow Road, Loxwood, RH14 0TR, United Kingdom
- VAT registration number: GB257988728
- Email: info@ecollectivedigital.co.uk
- Telephone: +44 7786 996590
Hosting
This website is hosted by Siteground
Intellectual property
All content on this website, including text, images, video, graphics, layout and code, is the property of ecollective or of its clients and partners, and is protected by copyright and other intellectual property rights.
Client logos and brand assets shown on this site remain the property of their respective owners and are displayed to illustrate work carried out. No license to use them is granted by their appearance here.
You may view and print pages from this site for your own use. You may not reproduce, distribute, modify or republish any part of it without prior written permission.
Links to other websites
This site may contain links to third-party websites. We have no control over their content and accept no responsibility for it. A link does not imply endorsement.
Accuracy and liability
We take care to keep the information on this site accurate and up to date, but we make no warranty that it is complete or error free. Nothing on this site constitutes professional advice, and we accept no liability for any loss arising from reliance on it.
Governing law
This notice and any dispute arising from it are governed by the laws of England and Wales, and subject to the exclusive jurisdiction of the courts of England and Wales.
Privacy Policy
Last updated: 21/09/26
Who we are
ecollective is the trading name of ECOLLECTIVE LIMITED, company number 10481422, which is the data controller for the personal information described in this policy. Our registered office is The Huddle Paddock Farm, Plaistow Road, Loxwood, RH14 0TR.
For any question about this policy or about how we handle your information, contact us at info@ecollectivedigital.co.uk
What information we collect
Depending on how you interact with us, we may collect:
- Contact details you give us: name, email address, telephone number, company name and job title, submitted through our contact form or by email.
- The content of your enquiry and any correspondence that follows.
- Information you provide when you subscribe to our newsletter or download a resource.
- Technical and usage information collected automatically: IP address, browser type, device type, pages visited, referring site and time spent on the site.
- Any other information you choose to provide, for example when applying for a role: name, contact, resume
How we collect it
We collect information directly from you when you fill in a form, email us or call us. We also collect technical information automatically through cookies and similar technologies, as described below.
We may also obtain business contact information from publicly available sources, such as company websites and professional networks, where we have a legitimate interest in contacting an organisation about our services.
Why we use it, and our lawful basis
We use personal information for the following purposes:
- To respond to your enquiry and provide the services you have asked about. Lawful basis: performance of a contract, or steps taken at your request before entering into one.
- To manage our relationship with clients and suppliers, including administration, invoicing and support. Lawful basis: performance of a contract, and our legitimate interests in running the business.
- To send marketing communications about our services, where you have subscribed or where we have an existing business relationship with you. Lawful basis: consent, or legitimate interests, with an unsubscribe option in every message.
- To improve the website and understand how it is used. Lawful basis: consent, through the cookie banner, for any non essential analytics.
- To comply with our legal and regulatory obligations. Lawful basis: legal obligation.
Who we share it with
We do not sell your personal information. We share it only with the service providers we rely on to run our business, and only to the extent they need it. These currently include:
- Website hosting: Siteground
- Customer relationship management: Mailchimp
- Email and marketing platform: Microsoft Outlook and Mailchimp
- Website analytics: Google, through Google Analytics, Google Search Console and Site Kit.
- Advertising and measurement: Meta, through the Facebook pixel and LinkedIn
We may also disclose information where we are required to do so by law, or to protect our rights.
Your rights
Under UK data protection law you have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information, where there is no continuing reason for us to hold it.
- Ask us to restrict how we use your information, or object to our using it.
- Ask us to transfer your information to another organisation, where that applies.
- Withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, contact us at info@ecollective.co.uk We will respond within one month.
If you are not satisfied with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk, or by calling their helpline.
Cookies
Cookies are small files placed on your device when you visit a website. We use them to make the site work, to remember your preferences and, with your consent, to understand how the site is used and to measure our advertising.
The cookies used on this site fall into the following categories:
- Strictly necessary cookies, which are required for the site to function and cannot be switched off.
- Analytics cookies, which help us understand how visitors use the site.
- Advertising cookies, which allow us to measure campaigns and show relevant advertising.
You can accept or reject non essential cookies through the banner shown when you first visit, and change your choice at any time. You can also block or delete cookies through your browser settings, though parts of the site may not work properly if you do.
The cookie list has to reflect what the site actually sets, not a generic list. It should be produced from a scan, and the consent banner must block non essential cookies until consent is given.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date at the top. This version was last updated on 21/09/26
How to contact us
If you have any question about this policy, or want to exercise your rights, write to us at info@ecollective.co.uk .
